Etusivu » About us » Frequently Asked Questions

Frequently Asked Questions

Company and Operations

What is KP-ServicePartner?

KP-ServicePartner Oy is a Finnish family-owned company founded in 2003. We supply industrial and overhead cranes, special and process cranes, and related lifecycle services: crane service and maintenance, crane inspections, spare parts and industrial maintenance.

Where does KP-ServicePartner operate?

The company operates in 14 locations across Finland and employs around 100 industry professionals. Our head office is located at Isoharjantie 6, FI-71800 Siilinjärvi, Finland.

What kind of customers does KP-ServicePartner serve?

KP-ServicePartner serves companies in the manufacturing and construction industries that need cranes, crane service and inspections, as well as more comprehensive maintenance of their production facilities.

Which crane manufacturers’ products does KP-ServicePartner offer?

KP-ServicePartner supplies ABUS industrial and overhead cranes as well as Stahl special and process cranes, including accessories.

Cranes

What types of cranes does KP-ServicePartner supply?

Our range includes industrial and overhead cranes, workstation lifting systems, trolleys, jib cranes, electric chain hoists, and special and process cranes.

Does KP-ServicePartner also supply load handling attachments?

Yes. We offer, for example, lifting beams, grabs, load turning devices and vacuum lifters.

Are radio controls available for cranes?

Yes. KP-ServicePartner offers radio control solutions from brands such as ABUS, IMET and SACCI.

Can a crane be acquired through leasing?

Yes, a leasing option is available for ABUS cranes.

What is crane modernization and why is it worthwhile?

In a modernization, an older crane is upgraded with features such as smart controls and monitoring functions. This improves safety, extends the crane’s service life and increases production efficiency without the need to invest in a completely new crane.

Crane Service, Inspections and Spare Parts

Why are crane inspections important?

Regular crane inspections ensure safe crane operation, help prevent unexpected failures and unplanned downtime, and ensure compliance with the statutory requirements for cranes.

Does KP-ServicePartner only service cranes it has sold?

No. KP-ServicePartner provides lifecycle services and maintenance for all types and makes of cranes, not only ABUS or Stahl cranes.

Where can I get spare parts for my crane?

Through the KP Parts service, KP-ServicePartner supplies crane spare parts as well as maintenance and wear parts reliably and quickly according to customer needs.

What is a crane safety upgrade?

It means upgrading an old or inadequately protected crane to comply with current safety requirements, for example in terms of safety devices and guarding.

Industrial Maintenance

What industrial maintenance services does KP-ServicePartner offer?

Our services include maintenance and repairs, machine shop services, projects and shutdown management, roll replacement, casting machine maintenance and spare parts manufacturing.

Can maintenance be fully outsourced to KP-ServicePartner?

Yes. We offer both service agreements and maintenance programs as well as fully outsourced maintenance, tailored to the customer’s needs.

What is smart condition monitoring / remote monitoring?

It is a solution that provides real-time visibility of the condition and usage of equipment and cranes. This enables predictive maintenance and data-driven decision-making before failures occur.